Where can I report a bug or problem to?

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Where can I report a bug or problem to?

Postby Support » Fri Feb 01, 2002 6:48 am

QUESTION

I have found a problem/a bug. Where can I report it to?
I'd like to make a suggestion. Who can I send it to?
I've come across a problem and can't find a solution. What do I do?

ANSWER

If you have found a problem or a bug, please send us a report. Try to include as much hardware (CPU, RAM, Motherboard, Video) and software (OS version, Service pack, Internet Explorer version, MS Office version, LDAP Administrator version) information of yours as possible along with the description/instructions to help us reproduce the problem.

To send a bug report or a suggestion, you can use the built-in functionality of LDAP Administrator or LDAP Browser. Open the Help menu and choose the Bug report or the Suggestion menu item featured therein.If you come across a problem, first please look through the FAQ section hereof for the solution, or consult help supplied with the application. In case you are still unable to cope with the problem, please do not hesitate to email us. We'll do our best to help.
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